Information collected
The platform may collect account names, email addresses, support messages, order details, domain names, hosting service records, and administrative settings needed to operate the service.
How information is used
Information is used to create accounts, process pending orders, provide support, manage hosting and domain services, send operational emails, and maintain security.
Operational records
Support tickets, order records, renewal requests, and service activity may be retained to resolve disputes, troubleshoot issues, and maintain accurate account history.
Your choices
Customers can contact support to request updates to account information, ask privacy questions, or request review of data associated with their account.
Contact
Questions about this page can be sent to support@onedevcloud.com or handled through the support desk.