Frequently Asked Questions

Find quick answers to common questions about our hosting services, domain registrations, and billing policies.

Hosting

How long does it take to activate my hosting?
All hosting accounts are activated instantly upon payment confirmation. You will receive an email with your cPanel details immediately.
Do you offer free website migration?
Yes! Our technical support team offers free website migrations from your previous host within the first 30 days of signing up.
Can I upgrade my plan later?
Absolutely. You can upgrade or downgrade your hosting plan at any time directly from your Client Dashboard without experiencing any downtime.

Domains

Who owns the domain name?
You do. You retain full ownership and control over any domain name registered through us. We simply act as your registrar.
Do you offer domain privacy protection?
Yes, WHOIS privacy protection is available for eligible domain extensions to keep your personal contact information hidden from public databases.

Billing

What payment methods do you accept?
We currently accept major credit cards (Visa, MasterCard, Amex) and PayPal.
Is there a money-back guarantee?
Yes, we offer a 30-day money-back guarantee on all web hosting plans. Please note that domain registrations are non-refundable.

Still need help?

Our technical support team is available 24/7 to assist you.

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