System Status
Real-time and historical data on system performance, API availability, and global network infrastructure.
Uptime by Service
Past Incidents
Scheduled Maintenance: End of Year Infrastructure Audit
Our engineering team is performing the annual, non-intrusive infrastructure audit. We are archiving old system logs, defragmenting SSD block storage, and running failover redundancy drills. All systems remain fully operational.
Degraded Performance: Control Panel Let's Encrypt Rate Limits
A sudden influx of new domain registrations has temporarily exhausted our Let's Encrypt rate limits for the EU cluster. Free SSL generation will automatically resume once the 3-hour limit window expires.
Investigating: Reseller WHM Account Provisioning
Our automated provisioning script is currently stalling when Resellers attempt to create new sub-accounts via WHM. We have identified an API token expiration issue and are rotating the keys now.
Scheduled Maintenance: Post-Quantum TLS Certificates
We are beginning the phased rollout of Post-Quantum Cryptography (PQC) TLS certificates on all of our load balancers. This proactively secures all client traffic against future quantum decryption threats.
Partial Outage: Softaculous Repository Timeout
The Softaculous 1-click installer is currently unable to fetch the latest application binaries (like WordPress 6.x) due to a mirror sync issue on their end. Existing installations are unaffected. We are awaiting a fix from the vendor.
Scheduled Maintenance: Pre-emptive IPv6 Routing Optimization
As global IPv4 exhaustion continues, we are heavily optimizing our IPv6 routing tables across all Edge locations to ensure perfectly balanced dual-stack performance. No downtime will occur.
Scheduled Maintenance: Redis Object Cache Integration
We are rolling out native Redis Object Caching support across all Business and Enterprise hosting tiers. This will be available as a 1-click toggle in cPanel to drastically improve database performance.
Investigating: MySQL Cluster 02 High Load
MySQL Cluster 02 is experiencing massive I/O load, resulting in "Error Establishing a Database Connection" for several WordPress instances. We have identified a rogue query from a specific tenant and are isolating the account to restore cluster health.
Scheduled Maintenance: Anycast Network Deployment
We are transitioning our primary DNS resolvers to a newly deployed global Anycast network. This will dramatically decrease DNS lookup times globally. The transition will be transparent and requires no DNS changes on your end.
Degraded Performance: Support Ticket Email Fetching
Our Help Desk system is currently experiencing a delay in fetching incoming emails (support@...). Tickets created directly via the Client Portal are unaffected. We are restarting the mail polling daemon to clear the backlog.
Scheduled Maintenance: LiteSpeed Web Server Upgrades
We are upgrading the LiteSpeed Web Server binary across all Enterprise Hosting plans to introduce support for the latest HTTP/3 multiplexing standards. Services will gracefully restart with zero dropped connections.
Major Outage: Global BGP Route Leak
A misconfigured BGP advertisement by a major Tier-1 ISP has caused a global route leak, misdirecting traffic away from our North American data centers. We are working aggressively with our transit partners to filter the invalid routes and restore standard traffic flow.
Scheduled Maintenance: Database Server Optimizations
Our database administration team will be running aggressive `OPTIMIZE TABLE` queries and defragmenting InnoDB tables on our primary billing databases. The Client Portal may be in read-only mode for 30 minutes.
Investigating: FTP Connection Refusals
A recent firewall ruleset deployment is inadvertently blocking passive FTP connections on port ranges 49152-65534 for Shared Hosting Node 12. We are rolling back the firewall ruleset to restore immediate access.
Scheduled Maintenance: CA Root Certificate Updates
We are updating the trusted CA root certificate bundles across all hosting environments. This ensures compatibility with upcoming browser security standards. No action is required from end users.