At OneDevCloud, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our web hosting and domain registration services.
1. Information We Collect
When you register for an account or purchase a service, we collect personal information, which may include:
- Name, email address, and phone number.
- Billing address and payment details.
- IP addresses and server logs related to your access to our dashboard.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process transactions and provision your hosting services.
- To register domain names on your behalf (which requires submission to global WHOIS databases, unless privacy protection is purchased).
- To communicate with you regarding support tickets, billing notices, and network status updates.
- To prevent fraud and maintain the security of our infrastructure.
3. Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. We may share necessary information with trusted third-party partners strictly for providing services (such as domain registrars, payment gateways like PayPal, and SSL certificate authorities).
4. Cookies and Tracking
We use cookies to maintain your session in the Client Portal, remember your cart items, and track basic analytics to improve our website experience. You can disable cookies in your browser, but it will prevent you from logging into your account.
5. Data Security
We implement industry-standard security measures, including SSL encryption and secure password hashing, to protect your data. However, no electronic transmission over the internet is completely secure, and we cannot guarantee absolute data security.
6. Your Rights
You have the right to access, update, or request the deletion of your personal data by submitting a support ticket. Please note that we must retain certain billing records for tax and legal compliance.